1. Overview
BundAI wants you to be satisfied with your purchase. This policy explains when refunds are available and how to request one.
2. Eligibility Window
- Refund requests must be made within 7 days of purchase
- Only the first subscription payment is eligible for refund
- Renewal payments are non-refundable
3. Refund Process
- Contact support with your payment receipt
- Refunds are processed to the original payment method
- Processing time: 5–10 business days
4. Eligible Cases
- Service not delivered as described
- Duplicate charges
- Accidental purchase (within 24 hours)
5. Non-Refundable Cases
- Change of mind after using the service
- Renewal or upgrade charges
- Violation of Terms of Service